We strive to provide you with the best shopping experience. Please review our return policy below:

  1. Damaged Products: If you receive a damaged product, you must inspect it in the presence of the delivery person. Only damaged products verified during delivery will be eligible for return or exchange.
  2. Intact Product: For reasons of hygiene and safety, opened or used perfume products cannot be returned or exchanged. Please ensure that the product remains sealed and intact if you wish to return it.
  3. General Terms: Beyond damaged products, returns are subject to our general terms and conditions. Please contact our customer service for further assistance regarding returns or any other queries.

Please note that this return policy applies to online purchases from [Perfume Shop Name]. Kindly refer to our website or contact our customer service for more detailed information

Need help?

Contact us at 01933447088 for questions related to refunds and returns.